Why should I select MedPac's solution?
MedPac services offer a unique value to physician practices by providing a web enabled technology platform for practice productivity coupled with professional services. We are confident on the benefits of our managed services and its positive impact on the practice financials and efficiency.
Is training included with Managed Services from MedPac?
MedPac solution is simple, intuitive, and web based. MedPac's service partners will train the physician staff on using the product. In addition, MedPac's customer support will be available to help your customers with any additional questions.
What kinds of practices can utilize Managed Services from MedPac?
Medical practices that want to optimize practice workflow, reduce operating costs, increase revenues, enhance the quality of work / life for physicians, clinicians, staff and increase patient satisfaction, retention and repeat rates are the kinds of practices that will benefit from MedPac’s managed services.
Do I have to be tech savvy to use the services?
No. The MedPac Online™ platform is very user friendly and intuitive for any new user and coupled with proactive support will result in a smoother transition.
What kind of hardware purchase would I have to make?
The best part of managed services from MedPac is that practices do not need to buy any hardware/software to realize the benefits. The servers, solution and the data is completely managed by MedPac, the practice can purchase a PC device of their choice, the hardware includes wireless tablet PC, desktop PCs, laptop PCs and wireless network devices.
How do I get my paper documents or data from outside sources into MedPac Online™?
Existing patient info are typically entered during the initial patient encounter using the MedPac – Online™ platform. Additionally, office staff can enter the minimum set of relevant patient information based on next week or month's appointment listing. Also, MedPac offers an optional service that converts existing data from a previous system or hard copy to the new system.
Will my data be safe and confidential?
MedPac platform is designed with leading industry standard technologies with great emphasis on data security; Patient data security and confidentiality is of the highest priority for MedPac. To be HIPAA compliant, MedPac ensures that all its systems are dedicated, highly secure and located in physically secure data centers and monitored 7*24*365.
